Welcome to Bardot Store’s FAQ section! We’re here to ensure your shopping experience is as seamless and stylish as our collections. Below, you’ll find answers to the most common questions about our products, delivery, returns, and more.

🛍️ Product Information

What types of clothing does Bardot Store specialize in?
We focus on affordable luxury fashion for style-conscious women, featuring elegant Shirt Dresses, bold Leather pieces, and versatile essentials like Short Sleeve tops and Tanks. Our collections prominently feature timeless Black and White color options that form the foundation of a sophisticated wardrobe.
What is the quality of your leather pieces?
Our leather items are crafted with attention to detail and designed to make a statement while maintaining affordability. Each piece undergoes careful inspection to ensure it meets our quality standards before shipping.
Do you offer plus sizes or extended sizing?
Currently, we focus on standard sizing that flatters various body types. Our shirt dresses and tank tops are designed with versatile fits that accommodate different figures while maintaining their stylish appeal.

🚚 Delivery & Shipping

How long will my order take to arrive?
After 1-2 business days for processing, delivery times depend on your chosen shipping method:
• Standard Shipping (DHL/FedEx): 10-15 business days after shipment – $12.95
• Free Shipping (EMS): 15-25 business days after shipment – Free on orders over $50
Which countries do you ship to?
We deliver worldwide to fashion-forward women everywhere, except Asia and select remote areas due to logistical constraints. If you’re unsure about your location’s eligibility, please contact us before ordering.
Can I track my order?
Absolutely! Once your order ships, we’ll send you a shipment confirmation email with a tracking number and link to monitor your package’s journey in real-time.
What if I need my order for a specific event?
For upcoming occasions, we recommend selecting Standard Shipping to ensure your chic Shirt Dress or Leather piece arrives promptly. Remember to account for both processing and delivery times when ordering for special events.

💳 Payments & Accounts

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Yes, we use secure payment processing systems to protect your financial information. You can shop with confidence knowing your data is safe with us.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account allows you to track orders more easily and saves your information for faster future purchases.

↩️ Returns & Exchanges

What is your return policy?
We want you to love every Bardot Store purchase! You may return items within 15 days of delivery if they don’t meet your expectations. Please visit our Returns page for complete details on how to initiate a return.
Are return shipping costs covered?
Return shipping costs are the customer’s responsibility, unless you received a defective or incorrect item. We recommend keeping your original packaging until you’re certain you want to keep your items.
What if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please contact us immediately at [email protected]. We’ll promptly arrange a replacement or refund and cover all associated shipping costs.

🌐 General Questions

What makes Bardot Store different?
We combine style with affordability, offering fashion-forward pieces like our signature shirt dresses and leather items without the staggering price tag. Our attention to detail in both our products and customer service sets us apart.
How can I contact customer service?
Our customer-centric team is always ready to assist! Email us at [email protected] with any questions about delivery, shipping options, or your order status. We respond promptly to ensure your Bardot Store experience is exceptional.
Where is Bardot Store located?
We’re based at 385 Tulare Ave, Fresno, US 93702, serving customers worldwide with our affordable luxury fashion collections.

Still have questions?
We’re here to help! Contact our friendly support team at:
📧 [email protected]

Thank you for choosing Bardot Store—where style meets affordability in every stitch!